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Customer Service

  • Shipping & Delivery

    We use UPS Ground for all our shipments. Due to restrictive regulations, we cannot ship wine to every state.  Place your order and if for any reason we cannot ship to your destination, we will contact you.

    Orders placed will ship within the next 5 to 10 business days.  Please email our order department at info@ClicktoSip.com for more information.  Please note that the tracking numbers will not be active until they are scanned by the driver. (For example, if you have an order scheduled to ship on a Monday, we may box it on a Friday and send you the tracking info. However, the tracking info will not be valid until the driver picks it up on Monday.)

  • Privacy & Security

    Please visit ClicktoSip.com's Privacy Policy page for information.

  • Returns & Replacements

    If there is a problem with your shipment, please let us know immediately, by emailing us at info@ClicktoSip.com.  In your email please include your order number, name of the wine and the quantity of bad bottles.  We will either reship you the replacement bottles or issue you a full refund.  At ClicktoSip.com we are committed to 100% customer satisfaction.

  • Ordering

    You must be at least 21 years of age to purchase wine. By placing your order you have represented to ClicktoSip that you are at least 21. All wines delivered must be received by an adult of legal drinking age.

    Once you place your order, an email will immediately acknowledge receipt of your order, a second email will confirm your order has been processed and is prepared for shipment. We will contact you by the end of the next business day if there is any problem with your order. While we make every effort to show accurate product listings on our website, ClicktoSip is not responsible for typographical, pricing errors, and omissions. We appreciate your understanding.

  • Viewing Orders

    You can see your order history, access specific order information and track orders in progress by clicking on the My Account or track your order links that are at the top of any ClicktoSip.com page.

  • Updating Account Information

    You can update your ClicktoSip.com account information by logging into your ClicktoSip.com account online. To do this, click on the My Account link located at the top of any ClicktoSip.com web page. You will then be asked to enter your email address and your password to access your account information.

    Once you have accessed the "My Account" page, on the left side of the page, you will see the listing of the items you can view and/or edit. Simply click on the item you wish to edit from the selection listed and make and save your updates as applicable.